Repair Tickets


Welcome to the Hanover Public Schools page for reporting maintenance and technology issues. We are now using 2 programs, Maintenance Direct and IT Direct, from SchoolDude that will allow you to request a repair and then track your repair ticket. All maintenance and IT requests will now go through this page. Thank you.
Experienced Users Maintenance Direct IT Direct
First Time User When you click one of the above links, you will be brought to the SchoolDude reporting page. The first time user should click the following link for a video tutorial of the process: Video Tutorial for Macintosh Users Video Tutorial for PC Users
Help Desk If you have questions about how to use Maintenance Direct and/or IT Direct, please, read the appropriate PDF tutorial below: IT Direct Requester Tutorial IT Direct Technician Tutorial IT Direct Site Administrator Tutorial Maintenance Direct Requester Tutorial Maintenance Direct Technician Tutorial Maintenance Direct Site Administrator Tutorial
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